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Sanger DNA Sequencing

Sanger DNA Sequencing

All questions related to DNA Sequencing

Placing Orders and Submitting Samples

How do I get started and place my first order?

Do you offer free sample pickup?

What are your sample pick-up cutoff times?

I don't have an Eton pickup service in my area, can I mail in my samples to Eton?

How should I secure and package my samples before shipping them to Eton?

Do you pick-up samples over the weekend?

Can I drop my samples off at Eton?

If I mail in my samples, when can I expect results?

What is the turnaround time for a DSC order?

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Preparing Your Samples

Is there a certain plate I should use for a 96-well plate sample submission for DNA sequencing?

How should I prepare my samples?

Can I submit premixed samples?

Where do I get the primers needed for sequencing my samples?

How should I prepare my primers?

What primers does Eton offer for free.

Can I have my sequencing primer delivered?

Can you return my samples?

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Sample & Primer Storage

How long does Eton save my primers? Is there a storage fee?

If I select the the "To Be Saved" option for my primers during the sequencing order, how long will Eton store them?

How can I find out if my stored primers are running low or if they have been discarded?

How long will Eton store my samples? Is there a storage fee?

Repeats & Troubleshooting

What is the timeline for asking for repeat reactions?

Can you purify my PCR products and give me the purified sample after?

Do I need to place a repeat order myself?

Can I request a different primer for the repeat?

Technical Questions

Does Eton Perform Polycistronic DNA Sequencing?

Can Eton sequence bacterial genomic DNA?

Why did my entire order fail? Was big dye added to the reaction?

Can I use PCR primers for sequencing PCR products?

Why there are multiple peaks starting in the middle of the sequence?

Why there are multiple overlapping peaks in my sequencing data.

My reactions failed, what are the possible reasons?

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